About U.S. Flooring Company
  • Warranty
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Warranty information

U.S. Flooring Company, Inc., the “warrantor”, installer holds a single source warranty of 2 years covering defects of products and workmanship, unless a different warranty has been agreed upon between customer and U.S. Flooring Company, Inc. Our warranty does not cover heavy impacts, gouging, staining from products not listed in the quote, water, pooling or low spots due to flow of existing substrate, or normal wear and tear/abuse unless specified in the proposal.

U.S. Flooring Company warrants our flooring installation to adhere to the existing substrate, providing the existing substrate is in good condition. In the unlikely event there is a failure of adherence, core testing of the substrate will be done and results of that testing shared by and between U.S. Flooring Company and Customer.

In order to keep this warranty in effect:

U.S. Flooring Company as “warrantor” reserves the right to inspect the floor at its cost once per year.

The warranty does not apply to:

  • Damage caused by substrate movement
  • Damage caused by misuse, abuse, accidents, or negligence.
  • Damage caused by contamination of substrate.
  • Damage caused by improper maintenance.
  • Damage caused by vapor moisture emission, unless covered by optional warranty
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